There are a number of options for resolving conflict that clients can choose from. The Dispute Resolution Assessment training course describes many avenues for dispute resolution and discusses the importance of understanding the range of options available for both non-adversarial and adversarial dispute resolutions. This information is crucial for assisting clients navigate the most appropriate method[s] for their particular situation.

Required textbook: Art and Practice of Mediation, 2nd Edition & Choices in Approaching Conflict: Understanding the Practice of Alternative Dispute Resolution Book Bundle – $113 – $168 (digital or print)

Live session/role play times: 6:30 – 8:30 PM EDT/EST, Tuesdays, and Wednesdays (mandatory).